Travalour - Privacy Policy


Thank you for visiting (the “Website”) and using the services we make available through our Website and Mobile apps. Travalour PTE LTD. ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy intends to inform you about how we treat information that is collected from you. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and Mobile app. By accessing or using this Website or our Mobile app, you agree to this privacy policy. This policy may change from time to time (see Amendments, below). Your continued use of this Website or Mobile App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


• User-Provided Information: When registering with us, we may collect your name, email, address, and date of birth. We may also allow you to log in through your Facebook OR Google account. Please be aware that if you login or share any information through any third-party social media sites (i.e. Facebook/ Google) we may collect information made available, such as name and email. Additionally, we may collect other information regarding geolocation and travel interests if necessary to enhance your experience with us.

• Non-Identifying Information: Whenever you visit our Website or Mobile app, we may collect non-identifying information, such as your time zone, geolocation data, referring URL, browser, operating system, mobile device information, carrier information, cookie information, usage, data transferred, and Internet Service Provider, from your IP address or third-party analytics tools. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party such as your wireless provider, this information alone cannot usually be used to identify you.

• Location Information: We may use the geolocation data transmitted from your mobile device’s GPS unit, as well as information inferred from your browser to determine your location and use if for the purpose of marketing and analyzing customer information. Location Information allows us to periodically determine your location, including your location relative to and within other merchant locations.

• Cookie Information: We use cookies, small files placed on the hard drive of your computer, to save your preferences and track your ads. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.


We use information that we collect about you or that you provide to us, including any personal information:

• To enhance or improve our users’ experiences.

• To understand how you use our website and its services.

• To send you email newsletters and respond to inquiries.

• Provide user support, which may be provided by us or our third-party business partners.

• To register your account and allow you to use our website and services.

• To email you third-party offers.

• Carry out other purposes that are disclosed to you and to which you consent.


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We disclose your personal information to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential, to comply with applicable laws, and to use the personal information only for the purposes for which we disclose it to them.

We also share your personal information to third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. These third-party business partners may share the personal information with their own third-party business partners and use the personal information either for themselves or on behalf of their own business partners to:

• Operate and improve their services.

• Provide you with advertisements and information for products and services while you use our Service or on other apps or websites based on variables such as your location and assess your level of engagement with them.

• Carry out other purposes that are disclosed to you and to which you consent.

Throughout the course of our provision of our Services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third-party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

You agree that we may disclose your personal information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your personal information if we reasonably believe that you have violated a law or the terms of our Terms of Service or Privacy Policy or if we believe that a third party is at risk of bodily harm. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe your publications violate any law of Singapore or any other country having jurisdiction over us, our Site, Services, or our Terms of Service. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state authorities within Singapore, or elsewhere.

We may also disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Website or App users is among the assets transferred.


After creating an account, you may be able to edit information submitted through our Mobile App. Simply access your account through the mobile app and edit any information. However, you will be unable to opt out of our data collection practices. If you want your personal information to be removed from our database, please send us an email to with the subject "Delete Travalour Account" from your registered email. We will generally endeavor to delete our database of user information at regular intervals, but we cannot guarantee that your information has been or will be deleted immediately. Although some changes may occur immediately, information may still be stored in a web browser’s cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such.

We retain the collected information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter we will delete your aforementioned data in our possession within a reasonable timeframe, except such data as we determine may be needed to resolve disputes, enforce our agreements, and comply with business, technical and legal requirements related to the service.


You have agreed to communication, such as unsolicited emails from us, by providing your information through the Service. However, you may unsubscribe from certain communications by notifying us that you no longer wish to receive these solicitations, we will update your profile once notified. Please be aware that all changes may not take place immediately.


Company may post links to third party websites on our Site or Service, which may include information that we have no control over. When accessing a third-party site through our Website or Mobile app, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. Company bears no responsibility for the information collected or used by any advertiser or third-party website. You must review their Terms of Service and Privacy to understand how their information collection practices work.


Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Travalour adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

The following is a non-exhaustive list of other entities that we may store, share, or transfer your information with:


You have the ability to accept or decline cookies by modifying your browser settings, and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, many advanced and customized features or offerings will not be available to you. If you prefer not to accept cookies, most browsers will explain how to view and disable cookies under the help portion of the toolbar or notify you when you receive a new cookie. Use of third-party cookies is subject to the privacy policies and opt-out procedures of these third parties and not our policy and procedures. At times, not all of the third parties for which we set cookies on our Services or for which we enable to set their own cookies are included in preceding link to opt-out from these cookies. Should you wish to opt-out of these cookies, you will need to access the third party’s website to determine their opt-out procedure.

• Google Analytics

You can opt out of interest-based ads by Google through Ads Settings. When you opt out, you may still see ads, but they will not be related to factors such as your interests.


We use best efforts to keep your personal information secure by using SSL certificates. However, we make no guarantees as to the security or privacy of your personal information. It is in your best interests to safeguard your personal information and to use firewalls, anti-virus, spyware and other encryption methods when submitting personal information or content to us.


Our Website or Mobile app is not intended for children under 13 years of age. We intend to fully comply with COPPA and international laws respecting children’s privacy. You must be 13 years or older before using our Service. If you are under 13, please stop using our Service immediately and do not submit any information to us.


Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information to Singapore or elsewhere and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will place a note on our Site or we may contact you. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

LAST MODIFIED: 01 Oct 2021